Partner Telephones

In response to feedback from customers and BusinessPartners, and to ensure competitive market positioning, the PARTNER telephones are consistent with Avaya's high quality look and feel, and will replace the current PARTNER sets, which have been offered for 7 years without any major changes.  In addition, there is a 6-button display telephone that is competitively priced to address the low end of the market.

The PARTNER telephones provide an improved value proposition for smaller customers that are price sensitive and/or who require a low-end, 6-button display phone. The telephones provide improved cosmetic appeal and increased competitiveness against companies that have recently introduced new phones for their key system product lines.

As a result, the PARTNER telephones significantly enhance the PARTNER ACS offer, which is already the market leader in its space, and will improve the product's entry-level capacity and competitiveness in the market.

There are 3 different PARTNER telephone models, each available in either black or titanium white color:

• 6 button display
• 18 button display
• 34 button display

Additionally, the 48 button Call Assistant (CA48) is also available in black and titanium white.  Non-display and gray colored sets are no longer offered. 

6 button display telephone

The PARTNER 6 button display telephone is a cost effective for many small business applications.  It is designed to complement the 18 button display and 34 button display telephones, and is a great fit for the price-sensitive customer.  The 6 button display telephone has a backlit, 2-line x 16-character display, a two-way speakerphone, 2 intercom buttons, 4 programmable line/feature buttons with LEDs, and 8 fixed feature keys: Feature (to access additional telephone and system features), Conference, Mic/HFAI, Transfer, Speaker, Hold, and Volume Up and Down.  The 6 button display has a Message Waiting LED that flashes when ringing, eight personalized ring patterns and is either desk or wall mountable.

18 button display telephone

The 18 button display telephone is a flexible display telephone with several additional capabilities including centralized system programming.  It has a backlit, tiltable, 2 x 24 display, a two-way speakerphone, 2 intercom buttons, 16 programmable line/feature buttons with LEDs, 4 programmable line/feature buttons without LEDs, 8 fixed feature keys, a message waiting indicator, an auxiliary port, and eight personalized ring patterns and is either desk or wall mountable.

34 button display telephone

For large customers that require maximum line appearances, the 34 button display telephone is a flexible display telephone with several additional capabilities including centralized system programming and the extra buttons needed for larger capacity applications.  It has a backlit, tiltable, 2 x 24 display, a two-way speakerphone, 2 intercom buttons, 32 programmable line/feature buttons with LEDs, 4 programmable line/feature buttons without LEDs, 8 fixed feature keys, a message waiting indicator, an auxiliary port, and eight personalized ring patterns and is either desk or wall mountable

Benefits